Warranty
Warranty**: 100 Day Limited Warranty, and the XTrees Lifetime Discount Program
All XTrees Premium Sapphire Inserts are backed by our 100 Day Limited Warranty. We guarantee that our products will not break from normal use throughout the first 100 days of ownership and use of our Premium Sapphire Inserts. Due to the extremely high temperatures that our inserts are designed for, it is important that you follow the instructions and care procedures that accompany our inserts.
In addition to our Limited Warranty, every XTrees Premium Sapphire Insert comes with our Lifetime Discount Program. Once you register your insert for the Limited Warranty, you will receive a Lifetime Discount Code. Use your Lifetime Discount Code for 10% off any purchase from our website, www.xtrees.us. We want you to remain part of our XTrees Community, and your discounted purchase will plant the same number of trees in our national forests as a full-priced purchase!
Warranty Registration:
Proof of purchase is required for purchases outside of the
XTrees Limited website ( https://www.xtrees.us ). Register your purchase
today by submitting the following information to www.xtrees.us/contact
Your name
Your address
Business name where you purchased the product
Address or URL where you purchased the product
Date of purchase
Product serial number (included with your insert)
Product verification code (included with your insert)
100 Day Limited Warranty Terms
**Our Premium Sapphire Inserts are backed by our industry-leading warranty for the first 100 Days of normal use after the insert is received. "Normal use" is defined as:
- Heating up to 900°F inside of a dry banger nail or other conventional vaping apparatus. ( It is harmful to vape at higher temperatures, and the common recommended temperature for vaping oils is under 600°F. HEATING THE INSERT ABOVE 900°F INCREASES THE RISK OF BREAKAGE AND WILL VOID THE 100 DAY LIMITED WARRANTY. )
- Vaping at conventional temperatures. ( It is recommended that you use an infrared thermometer to measure the insert temperature when vaping. VAPING FROM THE INSERT ABOVE 900°F INCREASES THE RISK OF BREAKAGE AND WILL VOID THE 100 DAY LIMITED WARRANTY. )
- Cooling in ambient air after heating and/or vaping. ( DO NOT REMOVE THE INSERT FROM THE BANGER NAIL OR VAPING APPARATUS UNTIL IT HAS COOLED TO ROOM TEMPERATURE. UNDER NO CIRCUMSTANCES SHOULD YOU APPLY ISOPROPYL ALCOHOL, WATER, OR LIQUIDS TO THE INSERT WHEN THEY ARE HOT. REMOVING THE INSERT PREMATURELY OR APPLYING LIQUIDS TO THE HOT INSERT CAN BREAK IT AND WILL VOID THE 100 DAY LIMITED WARRANTY. )
- THE 100 DAY LIMITED WARRANTY DOES NOT COVER ABUSE OR MISUSE OF OUR PREMIUM SAPPHIRE INSERTS.
Lifetime Discount Program limitations
**XTrees is committed to customer satisfaction. However, to continue providing an excellent vaping experience and planting trees for years to come, XTrees reserves the right to put limitations on the Lifetime Discount Program. This may include suspending discounts for those suspected of abusing the program, or limiting discounts to our full-priced products (for example, we may not apply the discount to some products that are already discounted).